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Terms & Conditions
Terms
Unless other arrangements have been reached, all orders must be paid in full prior to shipping. We accept Visa, Master Card, Cheque or Cash payments.

Pricing
Prices are subject to change without notice. Prices are FOB our warehouse. All orders are subject to a applicable sales tax. Palleting charges may apply.

Shipments

Unless otherwise specified, all LTL (truck) shipments will ship via Quik X. Freight is prepaid and added to the merchandise invoice. Small package orders will ship via CANPAR ground.

Returns
All returns must be authorized by Nipach management; unauthorized returns may not be accepted. All returns must be sent freight prepaid.

Nipach does not guarantee that returns will be issued a refund or credit until goods pass inspection at our facility. Unused items returned in their original packaging will not be charged a restocking fee. All other accepted returns are subject to a 20% restocking fee.

Claims
Claims for damaged goods or shortages must be noted on receipt at the time of delivery. We will extend every courtesy in assisting to resolve a claim. However, our legal responsibility ends when the goods have been transferred to the customers carrier or agent. Claims for concealed damage or shortages must be reported to us within five (5) days of receipt of goods. Please do not refuse shipments. Any discrepancies will be rectified by immediately calling our Customer Service Department.
Announcements
12-07-2010
COME VISIT US AT IIDEX 2011
We will be exhibiting at this years IIDEX Design Expo.
Come visit us at booth #1319

Direct Energy Center
Sept. 22nd - 23rd 2011
 
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